Know your Ombudsman How many times have you wanted to scream because of bad service you have received? How many times have you asked to see the manager, only to be more frustrated when you leave the establishment? Service across many industries leaves a lot to be...
Know your Consumer Rights Consumer Rights As we head into the shopping season of year, we need to be aware that as consumers, we have rights. Yet, few South Africans are even aware that there is legislation protecting our consumer rights. It’s important that you...
FNB reeling from consumers who just can’t cope FirstRand Bank has posted a huge drop in headline earnings for the year ended June 2020. This reflects a truly challenging trading environment which was brought on by the Covid-19 pandemic and subsequent lockdown.“In...
Consumer Rights As consumers, we have consumer rights – especially since the The South African National Consumer Protection Act (CPA) came into effect on 1 April 2011.Yet sadly, many of us still get “caught out” because we are not aware of these rights. In order to...
Consumer Terms for Clued-up Credit Users Educating yourself on all of the consumer terms used in the credit industry and consumer law is a smart measure to take, in order to protect yourself against predatory lenders, reckless credit providers, loan sharks and...
